Reviews

from our CUSTOMERS near West Chester!

• 

  The staff were wonderful! Everyone was really helpful and made me feel at ease when it came to decision time. Gotta give a special shout out to my sales team, Alec (salesmen)and Tyler (sales manager)!! Thank you both for everything!

• 

  Went in with a minor repair caused by driving through a high puddle. Treated as if we were VIPs. Fast and courteous and we were just “drop-ins” without an appointment. I usually frequent a dealer close to work. It is great to have this resource near home, as well. We’ll be back.

• 

  Absolutely fantastic. Called the sales person John early in the morning telling him that I was coming from two hours away. When I got there, the truck I wanted was ready and John greeted me in the parking lot. Very easy process and felt no pressure what so ever.

• 

  Friendly, listening, and helpful staff. Listened to my wants/needs and promptly helped me pick out the right vehicle for the right price. Thank you very much for your time and patience!

• 

  Christine at the service desk was super helpful and provided exceptional customer service. My car sounded like a stock racing car and the garage was able to fix it in less than a day and now its blissfully quiet. While not "cheap" - price was reasonable. They were willing to fix instead of full replacement the part needed so that definitely helped save some money.

• 

  Dealership always works well with me. Gives me the best service and prices. I bought several cars from them and I will continue to buy from them going forward. Thank you.

• 

  As always I received excellent customer service from Exton Nissan. My issues were addressed in timely and professional manner. The waiting was pleasant and safe. The completed work to my vehicle was perfect.

• 

  Thank you to John in sales and Jim in service for always being so kind, helpful and making my experience amazing! Love Exton Nissan!! Thank you guys!!

• 

  I recently obtained a new vehicle from Exton Nissan. Jessica, my salesperson, was excellent! She made the experience a positive one - got me the car I wanted despite an inventory crunch nationwide - and I left after a short time with the new car. I highly recommend the folks at Exton Nissan - they are committed to helping any way they can.

• 

  Exton Nissan is absolutely wonderful! Jim was so helpful. He went above and beyond to make sure I got the best deal for the services I needed! He also helped me sort through stuff, and I so appreciated it. He really helped me during a very difficult time in my life. I will continue taking my car to Exton Nissan in the future!

• 

  Service was excellent. From taking my order, the service itself and the customer service in the payment and picking up of our Nissan could not have gone any better. Thank you!

• 

  Great experience. Very professional salesperson Marquis who was very helpful and not pushy. Listened and answered all my questions thoroughly. Highly recommend.

• 

  I bought a 2013 Nissan Sentra for my daughter who is in college. Michael Lutman, the sales manager, was a part of the sale and he is amazing. He was very kind and easy to talk to. We are very happy with our purchase. Today, I came in to have the car serviced and stopped by to say hi to Mike. He took good care of us and made sure the service department did the same. Mary was our service department representative. She is also gem. This is the 3rd car we have purchased from this dealership; always a good experience!

• 

  The best car buying experience I ever had the finance manager Shawn went into complete details about each and everything. The salesman Cliff was very responsive replying to my text very quickly and they use technology where are you officially to quickly respond to your emails and text messages and make the whole thing very good experience.

• 

  With all Honesty after all the negative reviews I had viewed I did my best to try to stay away from Exton Nissan. Would have been a mistake! After purchasing over 17 cars/trucks to my disbelief this ended up being the easiest and most pleasant purchase I have ever made. I would like to Thank "Matt" very much for his assistance and also "Mike" whom kept his word and followed through on the deal I wanted and was told. I could not be more pleased and I certainly would highly recommend them! Thank You!

• 

  Just had my 5000 mile service done at Exton Nissan. I showed 10 minutes late for the appointment. I was received professionally and the car was efficiently brought to the service shop. My 2 year old niece was with me and given a tour of the shop for a few minutes. The car was ready in about an hour allowing us time to grab breakfast down the street. This is my 4th vehicle from Exton Nissan and not my last!

• 

  Just bout a car here yesterday from Sal Capano and had a wonderful experience! Ivana responded to my request right away and connected me with Sal and everything went very smoothly from there. He was professional, informative and entertaining as a bonus :). Would highly recommend anyone looking for a car to go see Sal!

• 

  I just want to thank Ryan for all of his help making the process so easy and I'm completely satisfied with my new Nissan 2021 Rogue. If you want a great experience I would suggest visiting them for your next purchase. Jeff the Salesmanager will assist you In any way possible.

• 

  Absolutely fantastic. Called the sales person John early in the morning telling him that I was coming from two hours away. When I got there, the truck I wanted was ready and John greeted me in the parking lot. Very easy process and felt no pressure what so ever. Walked out with the truck I wanted and at the price I wanted.

• 

  Went in with a minor repair caused by driving through a high puddle. Treated as if we were VIPs. Fast and courteous and we were just “drop-ins” without an appointment. I usually frequent a dealer close to work. It is great to have this resource near home, as well. We’ll be back.

• 

  My Daughters transmission failed while away at college. A not fun experience when you are 2 hours away. The service team at Exton Nissan was amazing! They helped with finding a tow truck late on a Friday. And when we realized the transmission was bad they worked with Nissan to cover the cost before we even got the bad news.

• 

  Found a car on car gurus and contacted this dealership immediately. Brian Shattuck reached back to me and kept in contact with me for the two days of communication. He was awesome with texting me updates and info. When I actually go to the dealership to look at the car Brian, the sales manager(Big gentleman with glasses) sorry forgot his name, Jenn and the whole staff was very helpful and made the sale smooth!.

• 

  It is so easy to make an appointment despite of the pandemic we are experiencing now. Jim Ludwick, my advisor, explained to me in detail what was done in my car. He is very knowledgeable, and a nice person. I always take all my cars to Exton Nissan because I trust them.

• 

  Excellent Dealership! Gave me an unbeatable deal on a 2019 Nissan Rogue Sport when 4 other local dealerships could not get me out of a lease early! Now have a new car dealer and friends for life! Can't say enough about the exceptional experience I had!

• 

  Great experience. Very professional salesperson Marquis who was very helpful and not pushy. Listened and answered all my questions thoroughly. Highly recommend.

• 

  Service was excellent. From taking my order, the service itself and the customer service in the payment and picking up of our Nissan could not have gone any better. Thank you!

• 

  Exton Nissan is absolutely wonderful! Jim was so helpful. He went above and beyond to make sure I got the best deal for the services I needed! He also helped me sort through stuff, and I so appreciated it. He really helped me during a very difficult time in my life. I will continue taking my car to Exton Nissan in the future!

• 

  Absolutely fantastic. Called the sales person John early in the morning telling him that I was coming from two hours away. When I got there, the truck I wanted was ready and John greeted me in the parking lot. Very easy process and felt no pressure what so ever.

• 

  Went in with a minor repair caused by driving through a high puddle. Treated as if we were VIPs. Fast and courteous and we were just “drop-ins” without an appointment. I usually frequent a dealer close to work. It is great to have this resource near home, as well. We’ll be back.

• 

  The staff were wonderful! Everyone was really helpful and made me feel at ease when it came to decision time. Gotta give a special shout out to my sales team, Alec (salesmen)and Tyler (sales manager)!! Thank you both for everything!

• 

  Dan Lorentz, the service consultant, was pleasant to deal with and I was able to drive up and get in and out for repair on my Titan Pro4x.

• 

  Alec my salesman and Jeff the sales manager had the perfect 2021 Nissan Rogue for my needs and they worked hard to get me the deal I needed! Couldn’t have gone smoother…they are my new dealer and I certainly recommend EXTON NISSAN to anyone looking for that perfect ride at the perfect price!

• 

  I purchased a 2021 Nissan Rogue on 7/16. John McGettigan was the agent who helped us. John was very helpful showing us what they had to offer and talking to us about our options. I went in initially shopping and looking to test vehicles out, but the Rogue that John showed us was so nice, that we had to choose it.

• 

  Wesley was a great sales rep from start to finish and is the reason why the very next day I returned to purchase the Rogue. You would know he is very new to the automobile industry, does everything great.

• 

  Absolutely fantastic. Called the sales person John early in the morning telling him that I was coming from two hours away. When I got there, the truck I wanted was ready and John greeted me in the parking lot. Very easy process and felt no pressure what so ever.

• 

  Exton Nissan is absolutely wonderful! Jim was so helpful. He went above and beyond to make sure I got the best deal for the services I needed! He also helped me sort through stuff, and I so appreciated it. He really helped me during a very difficult time in my life. I will continue taking my car to Exton Nissan in the future!

• 

  As always I received excellent customer service from Exton Nissan. My issues were addressed in timely and professional manner. The waiting was pleasant and safe. The completed work to my vehicle was perfect.

• 

  Thank you to John in sales and Jim in service for always being so kind, helpful and making my experience amazing! Love Exton Nissan!! Thank you guys!!

• 

  I recently obtained a new vehicle from Exton Nissan. Jessica, my salesperson, was excellent! She made the experience a positive one - got me the car I wanted despite an inventory crunch nationwide - and I left after a short time with the new car. I highly recommend the folks at Exton Nissan - they are committed to helping any way they can.

• 

  It was wonderful! They were all so helpful and really took their time and made me feel important and was not rushed.

• 

  Very pleasantly surprised and happy with the Service department after hearing some other's opinions. I had a list of 9 items to be checked and there was labor involved but no charge at all. 😁

• 

  Great customer service! Steve made thoughtful recommendations based on our needs as to which car would be best! He also worked through the purchase process professionally while accommodating my three kids. Very happy with the attentiveness and willingness to work with the customer!

• 

  The customer service at this location is wonderful. I recently had routine maintenance done and was impressed that not only did they provide detailed reporting but also pictures to show the recommended work to be done. They have a great waiting room but also within walkable distance for various stores and restaurants if you'd prefer not to sit.

• 

  As always I received excellent customer service from Exton Nissan. My issues were addressed in timely and professional manner. The waiting was pleasant and safe. The completed work to my vehicle was perfect.

• 

  I had an amazing experience! Everyone was so helpful and kind. Ryan and Jeff were such a pleasure to work with. I would send anyone here to get a car. I love mine 😊

• 

  We had a GREAT experience at Exton Nissan!! Highly recommend them!! The salesman and sales manager were great to deal with. My truck is beautiful and puts a huge smile on my face

• 

  I recently obtained a new vehicle from Exton Nissan. Jessica, my salesperson, was excellent! She made the experience a positive one - got me the car I wanted despite an inventory crunch nationwide - and I left after a short time with the new car. I highly recommend the folks at Exton Nissan - they are committed to helping any way they can.

• 

  Very pleasantly surprised and happy with the Service department after hearing some other's opinions. I had a list of 9 items to be checked and there was labor involved but no charge at all. 😁 Overall very satisfied with their service, time to get appointment, and writers. They took excellent care of me and my car! Thanks guys!

• 

  Jim Ludwick was terrific. He took care me immediately and there was no delay in getting my car back in under one hr. His explanation of services were clear and helpful. A very likable guy!

• 

  Turned in my second leased Rogue. I really was going to buy it out to reduce my monthly spend. Jessica was a big help guiding me to a new lease instead. She got the payments to a comfortable place and I ended up making the right decision. I must say she made the entire process easy, a pleasure to deal with.

• 

  I wish there were five more stars to light up. The approach and service were great. I had been looking for a car for a month and Cliff was the first sales person who actually answered my questions and was totally professional. He listened to what I wanted and he found a great deal for me. It was a great experience.

• 

  The customer service at this location is wonderful. I recently had routine maintenance done and was impressed that not only did they provide detailed reporting but also pictures to show the recommended work to be done. They have a great waiting room but also within walkable distance for various stores and restaurants if you'd prefer not to sit.

• 

  As always I received excellent customer service from Exton Nissan. My issues were addressed in timely and professional manner. The waiting was pleasant and safe. The completed work to my vehicle was perfect. Thank you to the service technicians for a job well done.

• 

  Charles in the Service Dept was very personable. Explained everything that was being done for my checkup. Waiting room was Covid friendly and very clean. Took the expected 1 hour I anticipated. Charles explained what was indeed done and what should be done on the net visit. Highly recommend coming here.

• 

  I appreciated that they went down to the tiny details to get my car inspection ready. Through the suggestions my car is a very safe place for me. Thank you Exton Nissan.

• 

  Christine at the service desk was super helpful and provided exceptional customer service. My car sounded like a stock racing car and the garage was able to fix it in less than a day and now its blissfully quiet. While not "cheap" - price was reasonable. They were willing to fix instead of full replacement the part needed so that definitely helped save some money.

• 

  Jim was very courteous, checked all concerns and informed me of a recall. He was able to schedule me quickly. Charlie was very helpful as well, informed me of all recommended items and those that were necessities and helped connect me with the sales department. Mike was also excellent in looking into a trade in value for my vehicle. Overall, today was a great experience. Thank you!

• 

  Honestly, I was hesitant to try this place out but WOW!!!! Not only was the staff attentive and able to answer all my questions but they also showed compassion and was able to lend a helping hand when it came down to it. Devon, my salesman, was down to earth and supper funny.

• 

  I wish there were five more stars to light up. The approach and service were great. I had been looking for a car for a month and Cliff was the first sales person who actually answered my questions and was totally professional. He listened to what I wanted and he found a great deal for me. It was a great experience.

• 

  Turned in my second leased Rogue. I really was going to buy it out to reduce my monthly spend. Jessica was a big help guiding me to a new lease instead. She got the payments to a comfortable place and I ended up making the right decision. I must say she made the entire process easy, a pleasure to deal with.

• 

  Friendly, listening, and helpful staff. Listened to my wants/needs and promptly helped me pick out the right vehicle for the right price. Thank you very much for your time and patience!

• 

  Christine at the service desk was super helpful and provided exceptional customer service. My car sounded like a stock racing car and the garage was able to fix it in less than a day and now its blissfully quiet. While not "cheap" - price was reasonable. They were willing to fix instead of full replacement the part needed so that definitely helped save some money.

• 

  Dealership always works well with me. Gives me the best service and prices. I bought several cars from them and I will continue to buy from them going forward. Thank you.

• 

  Neither of my remotes/fobs were working. I called for an appointment and was able to book a convenient time slot. I was greeted, pleasantly, by Jim Ludwick in the service department who immediately arranged to have remotes checked while I waited for service in clean, safe, covid compliant waiting room.

• 

  Jim was very courteous, checked all concerns and informed me of a recall. He was able to schedule me quickly. Charlie was very helpful as well, informed me of all recommended items and those that were necessities and helped connect me with the sales department. Mike was also excellent in looking into a trade in value for my vehicle. Overall, today was a great experience. Thank you!

• 

  I wish there were five more stars to light up. The approach and service were great. I had been looking for a car for a month and Cliff was the first sales person who actually answered my questions and was totally professional. He listened to what I wanted and he found a great deal for me. It was a great experience.